merchant_disabled¶

Property	Value
Specific code (in `type`)	`merchant_disabled`
`errorCode` field	`validation_failed`
HTTP Status	`400 Bad Request`
Title	Validation failed

Description¶

Your merchant account (brand) is currently disabled. All transaction requests will be rejected until the account is re-enabled.

Example Response¶

{
  "type": "https://docs.payalo.com/errors/merchant_disabled",
  "title": "Validation failed",
  "status": 400,
  "detail": "Merchant is disabled.",
  "errorCode": "validation_failed"
}

Programmatic detection: branch on the final segment of the type URL — errorCode is the generic "validation_failed" for every 400 validation cause. See How to read these errors.

Common Causes¶

Your merchant account has been suspended or deactivated by an administrator.
There may be a compliance, billing, or contractual issue that triggered the deactivation.

Resolution¶

Contact your account manager to understand why the account was disabled and how to re-enable it.
Do not retry requests while the account is disabled — all will fail with the same error.

Note: This error is not retryable until the account is re-enabled.